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privacy policy

Effective Date: 7/30/2023

At Hinton Heavy Equipment Repair ("we," "us," or "our"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website or use our services. By accessing our website or availing our services, you agree to the terms and practices described in this policy.

1. Information We Collect

We may collect various types of personal information from you when you interact with our website or engage our services. This information may include, but is not limited to:

Contact Information: Your name, email address, phone number, and postal address.
Vehicle Information: Details about your vehicles, such as make, model, year, and vehicle identification number (VIN).
Service History: Records of past services and repairs provided by us.
Payment Information: Credit card details or other payment information if required for transactions.
Communication Data: Records of your interactions with us, such as emails, phone calls, or inquiries submitted through our website.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

Providing Services: To offer and perform the services you request, such as repairs, maintenance, or diagnostics for your vehicles.
Communication: To respond to your inquiries, provide updates on service status, and communicate essential information related to your requests.
Transaction Processing: To process payments and manage billing and invoicing related to the services provided.
Improving User Experience: To enhance and personalize your experience on our website and improve our services based on your preferences.
Marketing and Promotions: With your consent, we may send you promotional offers, updates, or newsletters related to our services.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following situations:

Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or communication platforms.
Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or that of others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no data transmission or storage method is entirely secure, and we cannot guarantee the absolute security of your information.

5. Your Choices

You have the right to access, update, or delete your personal information. If you wish to make any changes or have any concerns regarding your data, please contact us using the information provided below.

6. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information to us, please contact us, and we will promptly delete the information.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your personal information, please contact us at:

See our contact page

This Privacy Policy applies solely to the information collected by Hinton Heavy Equipment Repair and does not cover the practices of third-party websites or services that we do not control or own. By using our website or engaging our services, you consent to the terms of this Privacy Policy.

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